Support
Questions, bugs or ideas? Email capsmol@gmail.com. The app is made by one developer, who reads every message. You can also send feedback from the app’s Settings screen, which fills in your device and iOS version for you.
When you report a bug, please include the currencies involved, what you expected and what you saw. A screenshot helps.
Common questions
How do I restore my purchase on a new iPhone?
Sign in with the same Apple ID, open the upgrade screen in the app and tap Restore. Your plan is unlocked again at no extra cost.
How do I cancel a subscription?
Subscriptions are managed by Apple. Open iOS Settings, tap your name, then Subscriptions, choose Currency Converter & Scanner and tap Cancel. Deleting the app does not cancel it.
How do I get a refund?
Refunds are handled by Apple. Request one at reportaproblem.apple.com with the Apple ID you used to buy.
The scanner does not pick up a price. What can I try?
Hold the phone steady with the price inside the frame, move closer so the digits are large, and make sure there is enough light. You can always type the amount on the keypad instead.
Why is the rate different from my bank’s?
The app shows a market rate. Banks, cards and exchange booths add their own margin. Set a custom rate in the app to match what you are actually charged.
How do I add the widget?
Touch and hold the home screen, tap Edit, then Add Widget, search for Currency Converter & Scanner and choose the size with 3 or 6 currencies.
See also the privacy policy and Apple’sstandard terms of use.